Return Policy

Do you accept returns? What is your return window?

We're happy to offer returns! Returns are accepted within 30 Days from the purchase date. See below for return instructions. (Note: Customers are responsible for return shipping fees.)

Please call us 347.777.4060 if you have received defective, damaged or the wrong merchandise.

How can I contact bukharafolkartbazaar.com for additional assistance?

If you need help with your order please feel free to email us (info@bukharafolkartbazaar.com) or call at 347.777.4060

How do I return my order?

All merchandise must be in the same condition it was received. Products must be returned in the original box and/or packaging. The original packaging contains a bar code that helps us identify your items with your order, so your account can be credited successfully.

Note: Customers are responsible for return shipping fees.

To return your order, follow these simple steps (If within 30 days):

Place the item(s) you're returning back in their original packaging and put them in any cardboard box or a bukharafolkartbazaar shipping box/bag.

Remove any pre-existing labels or markings from the shipping box and seal it with clear packing tape.

Tape the return label to your shipping box with clear packing tape and take the box to your nearest USPS, UPS or FedEx location. Customers are responsible for all return shipping charges.

Once your return is received back, you will get a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned.

It can take around four weeks for your return package to reach us and be processed by our returns team. You will be notified by email once your refund has been applied.

Refund Processing:

The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-issued cards).

*NOTE: In order to ensure your return is in our system and that we issue your refund without delay, you must follow the complete return process.

We would also be happy to help you if you need assistance. Contact us via e-mail (info@bukharafolkartbazaar.com) or call at 347.777.4060